Shipping & Returns
๐ Shipping Policy โ SparkTrove Trends
Last Updated: [10/3/2022]
At SparkTrove Trends, we aim to deliver your products quickly, safely, and affordably. This Shipping Policy outlines how orders are processed, shipped, and delivered depending on the type of purchase made on our website.
1. Affiliate Purchases (Amazon & Other Partners)
- Many products featured on SparkTrove Trends are sold through third-party retailers, including Amazon Associates partners.
- If you purchase through an affiliate link, all shipping, delivery times, and costs are determined directly by the retailer or marketplace (e.g., Amazon).
- Please review the shipping policy of the retailer where your purchase is completed.
2. Direct Store Purchases (SparkTrove Orders)
For products purchased directly from SparkTrove Trends (not via an affiliate link):
- Processing Time: Orders are typically processed within 2โ4 business days.
- Domestic Shipping: Standard delivery takes 7โ14 business days, depending on your location.
- International Shipping: May take 14โ28 business days. Customs, duties, or taxes may apply depending on your country and are the responsibility of the buyer.
- Shipping Costs: Calculated at checkout and may vary depending on product weight, size, and destination.
- Order Tracking: Once shipped, you will receive a tracking number via email.
3. Delays
While we strive to meet estimated delivery times, delays may occur due to:
- High seasonal demand (holidays, sales events).
- Carrier delays or customs inspections.
- Global shipping disruptions (weather, supply chain issues).
We will keep you informed of any major delays affecting your order.
4. Wrong or Damaged Items
If you receive the wrong item or your order arrives damaged:
- Contact us within 7 days of delivery at support@sparktrovetrends.com.
- Provide your order number and photos of the product/packaging.
- We will arrange a replacement or refund (see our Refund & Returns Policy).
5. Contact Us
For shipping-related inquiries about direct SparkTrove orders, please contact:
๐ง support@sparktrovetrends.com
๐ณ Refund & Returns Policy โ SparkTrove Trends
Last Updated: [10/3/2022]
At SparkTrove Trends, customer satisfaction is a top priority for us. This Refund & Returns Policy explains how returns, refunds, and exchanges are handled depending on the type of purchase made through our website [www.sparktrovetrends.com].
1. Affiliate Purchases (Amazon & Other Partners)
- Many of the products featured on SparkTrove Trends are sold through third-party retailers, including Amazon Associates Program partners.
- If you purchase a product through one of our affiliate links, all refunds, returns, or exchanges are handled directly by the retailer or marketplace (e.g., Amazon).
- Please refer to the sellerโs or retailerโs return policy for details.
2. Direct Store Purchases (Spark Trove Products)
For products purchased directly from SparkTrove Trends (not via an affiliate link):
- Returns Window: You may request a return within 30 days of receiving your order.
- Eligibility: Items must be unused, in their original packaging, and in the same condition as when you received them.
- Non-Returnable Items: Personalized items, clearance products, or items marked โFinal Saleโ cannot be returned.
- Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective.
3. Refunds
- Once your return is received and inspected, we will notify you by email.
- If approved, your refund will be processed to your original payment method within 5โ10 business days.
- Shipping fees are non-refundable.
4. Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange an item for the same product, contact us at sparktrovetrends@gmail.com.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item from SparkTrove Trends:
- Contact us within 7 days of delivery at sparktrovetrends@gmail.com with your order number and photos.
- We will arrange a replacement or refund at no additional cost.
6. Contact Us
For return and refund requests related to direct purchases on SparkTrove Trends, please contact:
๐ง support@sparktrovetrends.com